How Long Does it Take to Get My Car Picked Up?
We have junk car towers available throughout the country so in most cases we can have someone to your house within 24 hours. If you live in a major metropolitan area, we can often have someone come to your house immediately for pickup.
Do I Need a Title?
A title is recommended but without one it is usually not a problem as long as you have your driver’s license and a copy of your registration. Keep in mind that a title will make the ownership transfer process much simpler.. Please notify us of this information as soon as possible.
Do I Need My Registration?
Registration is not required in every situation to pick up your junk car, but if it is you do not have a title. Let us know when you call that you are missing your registration and we can tell you if a replacement is necessary.
What Kind of Cars Do You Buy?
We buy any type of junk cars or trucks. It doesn’t matter the age, size or condition of the vehicle we tow, though these things may impact the offer made for your junk car.
Can You Tow My Motorcycle or Trailer?
Currently, we only purchase automobiles such as cars and trucks. If you have a question about your vehicle and whether we can tow it, please call us to discuss the services we offer.
Will You Charge Me Money for Anything?
Old Junk Car charges no fees for anything. Once you call us for pickup, we initiate the junk towing process and take care of all charges and fees before giving you payment for your vehicle.
Where Can You Pick Up Cars?
We pick up anywhere in the lower 48 states and Washington DC. We have salvage yards and towing partners throughout the country to ensure we can help anyone in any location.
When Do I Get Paid?
We pay you when your car is picked up. If appraisal or additional work is required before payment can be made (you will be informed over the phone if this is the case), payment is made on average 1-2 weeks after the car is picked up. We offer multiple payment options in this case.
Do I Have to Be There When the Tower Comes?
If the required paperwork is present in the vehicle or has been provided to us already, you do not need to be present for your car to be towed. The only exception is if your car is in a locked or closed space to which we will need access.
Someone Abandoned a Car on My Property – Can You Pick it up?
How this works varies depending on your state and municipality. In most cases, you should call your local police department about the abandoned vehicle as there will be additional paperwork to fill out. The legal owner must sign off on the removal in most cases, depending on how long the car has been on your property.
Will I Need to Go to the DMV?
No. In most cases, we can handle the paperwork from our end, but if you need something notarized or a special form only available from the DMV, you may need to go in. It depends largely on the state in which you need a car towed
What Do You Do with the Junk Car After You Take It Away?
Depending on the condition of your car, it will be salvaged, meaning the fluids, electrical components and still serviceable parts are removed and disposed of in an environmentally friendly manner, before the remainder is crushed for scrap metal.
Can You Appraise It over the phone or Do I Need to go somewhere?
We take care of the entire appraisal process over the phone and in person. You don’t need to do anything and we don’t send anyone to your house prior to pick up. Additional appraisals are done after pickup.
What about a Receipt?
Receipts are offered by the junk car towers that come to your house to pick up the vehicle. You should request a receipt when you schedule this appointment or when they arrive.
Can You Pick Up Other Junk While at My House?
We do not provide extended junk removal services at this time but we have partners who do. Ask us!
What about Donations? Can I Give My Car to Charity?
Sure! We will refer you to s reputable charity that accepts car donations. If you have a specific question regarding what is done with your vehicle or the payment for your vehicle, please call us to discuss.
Do I Need to Do Anything for Transfer of Ownership?
We take care of all the paperwork during processing according to your state’s transfer laws. However, you should make sure to remove your license plates and you may need to provide additional documents in some cases (we will let you know over the phone if this is necessary).
How Do I Know What My Car will be Worth?
We have a series of specific questions and criteria we use to establish the value of a junk car. We will ask these questions on the phone and verify the data in person when your car is picked up. We can then offer you payment, often on the spot. In some cases, additional appraisal is needed after pickup, in which case payment will be made shortly afterwards.
My Car is a Rusty Pile of Junk – Can You Take It?
We pick up any condition vehicle, though you should inform us when you call if your car cannot be towed by a traditional tow truck and needs a wrecking crew.
What if I have Multiple Cars I Want Removed?
Not a problem! If you need multiple vehicles removed, simply let us know when you call and we will include them all in the quote and make sure your removal expert has the resources needed to pick them up.
Do You Resell Cars?
If your car is newer and worth more than just scrap metal and recycled parts, your junk car may be worth more in resale – which will result in a higher offer.
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